Privacy Policy

Commonwealth Utilities Employees Credit Union On-line Privacy Policy
We value the trust that you place in us and in this online service. We know that our members expect privacy and confidentiality in all dealings with the Credit Union, and we pledge that we will take the steps necessary to protect the privacy of information shared with us. No action can be taken involving your data without your prior consent.

What types of non-public personal information do we collect about you?
We collect and retain data from individual members including information we receive from you on the on-line applications and forms. We also retain data from the transactions you initiate through the Home Banking product in order to process your request.

Do we disclose to any affiliated or non-affiliated third parties your non-public personal information?
We may disclose the following kinds of nonpublic personal information about you to affiliated or non-affiliated third parties such as financial service providers, ATM networks, and payment processors:

  1. Information we receive from you on application forms such as your name and account numbers.
  2. Information about your transactions with us or others such as account balance, payment history, parties to transactions, and usage of our system.
We will not reveal specific information about member accounts or other personally identifiable data to affiliated or unaffiliated third parties except as follows:
  1. When the information is required to complete a transaction that you initiate;
  2. When you request it;
  3. When disclosure is required by law (e.g. subpoena, investigation of fraud, etc.); or
  4. When you have been informed about the possibility of disclosure for marketing or similar purposes and you are given the opportunity to decline or opt out.
Business Relationships with Third Parties

We agree that we will not share information with third parties who do not adhere to similar privacy principles and practices as ours.

Children’s Online Privacy
The law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show this to your parents and do not use the online services of this institution without verifiable parental consent pursuant to the Children’s Online Privacy Protection Act.

What is our policy relating to former members?
If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices described in this notice.

Information Security and Accuracy
We restrict access to nonpublic personal information about you to those employees who need to know the information to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal requirements to guard your nonpublic personal information. Procedures exist to ensure that member financial information is accurate, current and complete. Our staff responds to requests to correct inaccurate information in a timely manner.

Web Site Links Commonwealth Utility Employees Credit Union’s site contains links to other web sites. We are not responsible for the privacy practices or content of such web sites. The links are provided to assist our members with financial and membership related tasks and events. Please contact the Credit Union immediately if you find a linked site contains questionable content or practices.


© 2017 Commonwealth Utilities Employees Credit Union

Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

Massachusetts Credit Union Share Insurance Corporation

You are now leaving Commonwealth Utilities Employees Credit Union

Commonwealth Utilities Employees Credit Union provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Commonwealth Utilities Employees Credit Union, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to

Click the link above to continue or CANCEL